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Support.
Our specialists respond!

We are here for you:

Monday to Friday from 07:30 to 18:00 available (also on public holidays).

Through the extrunet Service Hotline, you can easily and quickly report complaints and repair orders. For fast processing, please provide your name and telephone number.

Our competent service personnel are also available via Remote Access, if installed on the customer side, to support you online on-site.

Phone: +43 570 580 2
Support Hotline: +43 570 580 580

E-Mail: office@extrunet.com

After Sales Service.

Our service and support team offers you a comprehensive range of services in the field of extrusion machine technology.

Maintenance and Servicing
Modernization and Digitization

Our portfolio includes retrofitting, modernization, and/or digitization to adapt extrusion systems to changing market requirements and processes.

Overhauls
Modernization and Digitization

Our portfolio includes retrofitting, modernization, and/or digitization to adapt extrusion systems to changing market requirements and processes.

Personalized Spare Parts List

We are happy to create your personalized spare parts list with a variety of extrusion parts and matching components.

Expert Consultation Support
Solutions for Post-Processing of Plastic Profiles

We consider the entire process beyond just extrusion and serve as a competent partner for inline processing of profiles – punching, milling, automated stacking, etc.

Remote Maintenance

Direct support is often the fastest way to a solution. extrunet offers remote maintenance for all its machines. Upon customer approval, our technicians connect directly to the machine.

  • Quick Problem Resolution: Immediate assistance with control issues.

  • Targeted Diagnosis: Support in analyzing mechanical faults.

  • Software Updates: Easily and conveniently performed.

  • Retrofit Capability: Remote maintenance can be added at any time.

With extrunet, fast and efficient solutions are just a click away.

Training

extrunet offers targeted training for you and your personnel on the following modules: Windows, Material, Quality Assurance, System, Tooling.

In the long run, this not only saves you time and money but also provides:

  • Higher productivity

  • More careful handling of production equipment

  • Greater expertise among personnel

These workshop modules are based on years of experience from our extrusion professionals and are conducted both theoretically and practically on extrunet extrusion systems, either at extrunet or, upon request, at your facility.

extrufit: Education, Research, Service

Kontaktformular

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Telefon: +43 570 580 2
Support Hotline: +43 570 580 580
E-Mail: office@extrunet.com